Shipping Policy

For your business to become successful, there is the need for you to carry out expansions beyond your coast. It is a big step for any business to take, but then, you need to strategize how you can ship internationally. If you want to be successful in international shipping, you will have to work with the strategy that suits your business. There is no need for you to know everything regarding shipping. However, you need to know the options available to you. You should also find out the method that can continuously favour you. Immediately you figure out your best option, you need to look for the best way to communicate it to customers. That is; to avoid disappointing them.

 That is why; an actionable shipping policy is vital to the success of your business expansion. It is what you will use to clarify your customers on matters concerning how you can deliver goods to their doorstep. Also, you can use your shipping policy to manage customer's expectations.

Mantra Mall's Shipping Policy

  • We provide first-class shipping for every order that is placed through Mantra Mall's online stores.
  • Any order you placed will be shipped only during business days. That is; from Monday to Friday.
  • If your order is for in-stock products, you can expect your delivery within five to seven working days. However, the expected delivery days depends on your selected shipping method. Even with any method, you still have to give time for credit approval and order verification.
  • No matter how many your shipments are, you will not be charged more than the flat rate specified on the order confirmation. There is also a provision for free shipping if you order at least one-quarter of the eligible items. That is; any product that carries "Free Shipping" on its detail page which is fulfilled and shipped through Mantra Mall. They are eligible and add to the free shipping minimum you can order. You can benefit unlimited two-day free shipping on the eligible products with Mantra Mall. There is no minimum amount required for you to pay before you can qualify to benefit from the free shipping. However, if you are to cancel your items, change your address for shipping, preference, speed or combine orders, the eligibility of your free shipping order will be affected.
  • All orders for shipment will be processed in our facility.
  • If in the case of a ground shipping, you may expect your order within four to six working days. These days also include order processing and verification.
  • In case you want to upgrade your order to overnight or two-day shipping, then you have to send your order with a credit card. The credit card must have the authorization of 4:00 p.m. EST {Monday-Friday} if not; your order may not be processed until it reaches the next business day.
  • FPO/APO order shipments will be conducted through the Postal Service Priority Mail. They don't have the provision of 2-day ShopRunner shipping.
  • Any P.O. Box delivery in all the States will go through the Postal Service Parcel Post with a stipulated service charge.
  • Your orders will be processed and then shipped immediately we receive your credit card authorization.
  • Any item you purchased with your credit card will not be billed until it is shipped although custom products are excluded. However, any product you bought with another type of payment such as PayPal Credit, PayPal, Debit/Bank Card, E-Gift Card, or Gift Card will be billed immediately your order is confirmed.